Terms and Conditions
As a small independent business, we value each reservation greatly. We invest considerable love, time, and energy into planning our retreats, but we must also make non-recoverable payments in advance to ensure their success. We kindly ask you to read our terms and conditions thoroughly before making a booking. By submitting your deposit, you confirm that you have read and accepted the terms and conditions on this page. Thank you for your understanding!
Deposit
When you book a residency or stay with us, we require a non-refundable deposit of 35%. Your reservation is officially confirmed only once we receive your deposit. Unfortunately, we are not able to reserve spots via email. This deposit is also a down payment and will be deducted from your total amount.
Remainder fee
Please set a reminder for the remaining payment to be in our account at least one month before check-in. We will send one reminder; if we do not receive your payment on time, your spot will be made available again, and your deposit will be forfeited.
Changes & cancellation policy
More than a month before your check-in date:
Depending on availability, you may change your participation to different dates within the same calendar year at no additional cost. If you cancel in full, the deposit will be forfeited.
Less than a month before your check-in date:
Changes are no longer possible. If you need to cancel within a month of your check-in date, no refund will be given. However, if you find a replacement, they are welcome to take your spot, pending our approval.
Our advice
This journey is a wonderful group experience, bringing together diverse individuals for a memorable time. While we strive to engage with each guest personally, it’s important to embrace the unique dynamics of our group, which means we may not always cater to every individual preference. We encourage you to be open-minded and welcoming, to meet new friends, enjoy a little time alone if you wish, and explore new foods and practices. Let’s navigate this adventure with emotional maturity, being aware of our feelings and those of others. Remember, there’s no one-size-fits-all in experiences like these; life may not always unfold as we hope, but these moments can lead to positive growth and valuable lessons rather than disappointment.
Travel & health insurance
Although no one intends to cancel a retreat, unforeseen circumstances can arise. Therefore, we strongly suggest obtaining travel insurance that provides coverage for cancellations. Participation in classes, hikes, and workshops is at your own risk. It's important to use your judgment in determining which movements, positions, exercises, and excursions are suitable based on your level of training, overall fitness, and mental well-being. If you reside outside the country where the retreat is hosted, you should have international health insurance that covers medical care and potential transport back home if necessary. Please note that we are not licensed therapists or psychologists. If you experience any mental health challenges, especially involving medication, please inform us in advance so we can assess together whether this trip is safe for both you and us.
If we need to cancel your booking
We always aim to promote every experience in the best way possible, ensuring we have enough sign-ups and managing the house and our dedicated team to ensure everything goes off without a hitch! That said, as with any event, unexpected situations can pop up. Because of this, we kindly advise waiting to book your flights until about a month before your check-in date, at the same time we’ll also be asking for your final commitment. We want you to know that we cannot take responsibility for any costs that come up while preparing, like airline tickets, hotel reservations, loss of work, visa fees, or other related expenses. If, unfortunately, we need to cancel your participation, we’ll let you know right away, refund 100% of your payment, and we’ll be happy to provide alternative dates along with a 10% discount on your next retreat! for the retreat
Our rights
We reserve the right to remove a guest from the experience if their behavior is disruptive; no refunds will be issued. We also reserve the right to hold a guest responsible for any damages they cause to the house, nature, or belongings. Additionally, we reserve the right to change the program, instructors, or team members at any time. Thank you for understanding and respecting our terms and conditions.